FAQ

General hotel questions

Are pets allowed in the hotel? Are pets allowed in the hotel?

No, unfortunately it is not allowed in our hotel to have pets.

Is there free WiFi in the hotel? Is there free WiFi in the hotel?

Wifi is free and can be turned on via Amrath Free Wifi, website: https://login.wifi.kpn.com.

Is the hotel wheelchair accessible? Is the hotel wheelchair accessible?

There is a disabled toilet in the building and there are lifts. However, the hotel rooms are not equipped for wheelchair users (no supports in the bathroom/toilet, no extra large passageway between the hotel rooms).

What time can I check in/out? What time can I check in/out?

Check-in is from 2 p.m. and check-out is at 12 noon.

Is there an early check-in/late check-out? Is there an early check-in/late check-out?

Is based on availability. This can be checked at the reception.

Is smoking allowed in the hotel? Is smoking allowed in the hotel?

Smoking is not allowed in the property.

What are the reception times and how can I pay in cash? What are the reception times and how can I pay in cash?

The reception is open 24/7.

We are a cards-only hotel and no longer accept cash.

Is there room service in the hotel? Is there room service in the hotel?

You can use room service with us. The kitchen is open until 10 p.m. and we ask you to order early. The bar is open until midnight.

What is there to do in the vicinity of the hotel? What is there to do in the vicinity of the hotel?
  • Cycling (the heath, gooische route)
  • Walking (dudok route, sound bank route)
  • Image and sound museum (check the website when they open, they were under renovation)
  • golf
  • Low fire (Midget golf/walking or cycling)
  • Groeneveld Castle

Cycling and walking routes are available at the reception.

What is there to do for children in the area? What is there to do for children in the area?
  • Adventure Factory (indoor activity center for kids)
  • Midget golf at Lage Vuursche
  • Play park Oud Valkeveen (Naarden)
  • Monkey Town (Bussum)

Restaurant

What are the breakfast times? What are the breakfast times?

Mon to Fri: 07.00 – 09.30
Saturday 07.00 – 10.30
Sunday 08.30 – 10.30

What is the cost of breakfast? What is the cost of breakfast?

The cost for breakfast is €16.75 per person per day.

This is an international breakfast buffet.

What are the lunch times? What are the lunch times?

13.00 – 16.00 daily.

What are the dinner times? What are the dinner times?

17.00 – 22.00 daily. It is an a la carte restaurant.

Until what time is the bar open? Until what time is the bar open?

Open daily until midnight.

Accessibility

Is it possible to park at the hotel? Is it possible to park at the hotel?

You can park for free on our own site.

How far is public transport from the hotel? How far is public transport from the hotel?

The hotel is 1.4 KM walking distance from Hilversum station and 350m walking distance from Hilversum Sportpark station.

How far is the center from the hotel? How far is the center from the hotel?

The hotel is 1KM walking distance from the center of Hilversum. In the center are the shops, restaurants, bars and supermarkets.

Does the hotel have a bicycle shed? Does the hotel have a bicycle shed?

Yes, we have a bicycle shed where you can store your own bicycle.

Is it possible to rent a bike from the hotel, if so what is the cost? Is it possible to rent a bike from the hotel, if so what is the cost?

Normal bicycle costs €15 per day, electric bicycle is €30 per day (if available, it is best to book in advance to avoid disappointment).

Rooms

Is it possible to reserve a baby cot? Is it possible to reserve a baby cot?

This is possible but must be booked in advance due to a limited number of beds available. Requesting a baby cot is free. The baby cot only fits us in the Superior room (the comfort rooms are not big enough to add a baby cot).